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Made-It-Easy Customer Feedback |
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Saturday, 29 March 2008 |
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EC PDA solutions also cover customer services for small to medium businesses. The Made-It-Easy Customer Feedback solution is a web service oriented application designed to better manage customer feedback. Our product is equipped with features that have been requested by many service companies particularly restaurants to provide both basic and very advanced statistical analysis on data obtained through customer analysis, including modeling of customer feedback and forecasting of future trends.
   
Better management of customer feedback will result in:
- Easy and efficient approach to collect and collate customer feedback, thus increase volume
- Higher visibility of customer insight and loyalty
- Improved poor performing areas in business properties and services
- Real-time reporting with multiple sources of input seamlessly integrated with centralised database
- Feedback Questionnaires can be configured and customised to suit individual needs.
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Last Updated ( Tuesday, 27 January 2009 )
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