Spatial Collection & Fault Recording System - FAQs
Written by Deddy Kosasih
Thursday, 22 January 2009
The Spatial Collection & Incident Recording System has been developed with the objective of streamlining workflows by the services crew whilst improving the proactive reporting of maintenance and amenity issues at Hume City Council.
Q. What is Spatial Collection and Incident Recording System?
This software records every misuse or incorrect use fromresidential, commercial and industrial properties.
Q. How does this software works?
As part of the service, operators manually note down any issues of
attention, such as derelict vehicles (usually blocking their path),
overhanging tree branches, dumped rubbish etc. Additionally, any
residence whose bin is overfull or has incorrect refuse is also
noted. This is a tedious process requiring additional stopping and
handwriting and is not practised by all team members.
Q. Why do I need to use this software? Using this software is proven to increase time efficiency and reduce lost
of data compare to filing paper work. If you are looking for increasing time
efficiency and data integrity, this software if what you are looking for.
Q. Who is using it now? We are currently providing our service and product to various range of
department from governments to universities. Our clients include Universities,
city councils, and governments.
Q. Can I access it from the web? Yes. The software comes in package of tablet PC version and web module
which allow the user to make report or booking based on the situation and the
data provided in the database.
Q. Can I work offline? Yes. The only time when the user is required going online is when tablet PC
user needs to get data from the main database in the main server.
Q. Does it support multiple computers
(tablet PC)? Yes. The whole package (tablet PC, web module, and database) will be able
to manage multiple users and will not affect the integrity of the software.
Q. What technology does this software use? The tablet PC is developed using .NET technology integrated with GPS system
to track down the current location of the user. It communicates with GPS,
Bluetooth devices such as cameras, 3G modems.
The Web
Module features Searching, Reporting, Dashboards, Administration functionality.
Q. How do I buy this software? Feel free to contact us at +613-9533-2513 or email Sam Majid at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
to discuss.
Q. What are the system requirements for
this software?
